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  • Home
  • Department
    • 2019 Welcome Letter
    • Music department
    • Staff
    • Curriculum
    • Ensembles
  • Parents
    • Executive and Volunteer contacts
    • About Us >
      • Meetings
      • Mission and Objectives
      • Constitution
    • Volunteering
    • Communication >
      • Sign up for Music Parents Support Group Emails
      • Signup for Music Department Reminders
    • FAQ
    • Financial (Forms)
  • Students
    • Music Student Council
    • Mr Sinkus
    • Ms Mah
    • Ms Robinson
    • Mr Caswell
    • Mr McLaughlin
    • Ms Vigneron
  • Fundraising
    • Year Round Fundscrip Fundraiser
    • Amazon
    • Spring Silent Auction
    • Student Accounts
    • Wish List
    • November Citrus Fundraiser
    • January Bottle Drive
    • February Frozen Berry Fundraiser
    • Canterbury Arts Centre Development Association
  • Events
    • Important Dates
    • Coffee House
    • Lobby Concert
    • Volunteer Sign up
    • Music Nights >
      • Music Night Volunteer Duty List
    • Intermezzo
    • Canterbury After Hours
    • Cadenza '20
    • Calendar
  • Media
    • Photos
    • Videos
  • Auditions

Music Night Volunteer Duties

Ticketing Coordinator - 5:30-7:30 pre-show
  • Ideally same person for both Thursday and Friday night
  • Must feel comfortable navigating on Yapsody
  • Coordinate ticket scanners and oversee training on use of app
  • Troubleshoot problems with ticket purchases
  • Purchase a ticket if you want to see the show!
Ticketing Coordinator Assistant - 5:30-7:30 pre-show
  • Will shadow current coordinator on Thursday/Friday night
  • Will learn how to navigate on Yapsody (online ticketing program)
  • Assist with coordinating ticket scanners and training on use of app
  • Learn how to troubleshoot problems with ticket purchases
  • Purchase a ticket if you want to see the show!

Bake Table Coordinator - 5:00 to end of show
  • Help coordinate Bake Table volunteers and student servers
  • Oversee clean up of table
  • No ticket purchase required - can coordinate seeing specific acts as needed
Ticket Sales - 5:45 to 7:15 pre-show
  • Must arrive at the designated time for quick instruction on selling tickets
  • Sell tickets 
  • Return tickets and cashbox to Volunteer Coordinator after sales complete for the night
  • Purchase a ticket if you want to see the show!
Electronic Cashier – 5:45 to 7:15 pre-show and intermission 
  • REQUIRES an iphone or Android phone ** (see https://squareup.com/help/ca/en/article/3887-devices-compatible-with-the-square-reader to see if your phone is compatible.)
  • Prior to concert night you will get an email from the Ticketing Coordinator requesting you to load the square card reader app on your phone.
  • Must arrive at designated time for quick instruction on square card reader technology and ensure app is ready and working
  • Before the performance use the square card reader for electronic payments for tickets.
  • During intermission use the square card reader to make electronic payments for memory books, raffle tickets etc.
  • ​Purchase a ticket if you want to see the show!
Ticket Scanning – 5:45 to 7:00 pre-show
  • REQUIRES An iphone or Android phone **
  • Must arrive at designated time for quick instruction on scanning tickets and ensure app is ready and working
  • Prior to concert night you will get an email from the Ticketing Coordinator  requesting you to load a Yapsody app and to create a Yapsody account
  • Scan tickets of audience members as they enter
  • Purchase a ticket if you want to see the show!
Photographer - 6:15 to 7:00, show, and during intermission
  • This position requires volunteers to have a proper digital camera; please do not use an iPhone or iPad for taking pictures as the low light will produce poor quality photos
  • Candid shots of students, audience members and volunteers during pre-show and intermission, as well as one photos of each ensembles performing (no flash photography please)
  • Be able to share the photos via a dropbox account or google drive
  • No  ticket  purchase required as you won’t have a seat, but you’ll see the show! 
Bake Table – 5:45 to 7:00, and during intermission
  • Set up bake table - Arrange trays, lay out napkins, fruit & veg into Dixie cups
  • Manage goodies during intermission, refilling/rearranging platters as required 
  • Prep trays with donation cups for students to use during intermission
  • Students – circulate with trays through the crowd during intermission
  • Help with cleanup as needed
  • Purchase a ticket if you want to see the show!
Volunteer Coordinator Assistant – 5:45 to 7:00, and during intermission
  • Welcome volunteers, have them sign in & provide them with t-shirts
  • Put up and take down wayfinding signs  
  • Help as needed in other areas
  • Purchase a ticket if you want to see the show!

Front of House – 6:00 to end of show
  • Adult Volunteers Only: Please Bring Your Own Flashlight
  • Coordinate with Student Ushers to hand out programs
  • Ensure Reserved Seating is maintained for those requiring assistance, or special guests as needed (Middle sections, first row of the second level) 
  • Make sure auditorium is clean and set up prior to doors open. Open doors by 6:30 – check with music director to ensure they are ready
  • Help adult ushers ensure no food or drink is brought into the auditorium (especially at intermission)
  • Control latecomer entry to between performances, and ensure minimal disturbance
  • Cover both doors to the auditorium to control access for performers and guests 
  • Work with St. John’s Ambulance or other medical personnel if/when required – know where they are, and coordinate with them as appropriate 
  • No ticket purchase required as you won’t have a seat, but you’ll see the show!
Ushers – 6:00 to 7:30 and during intermission
  • Adult Volunteers Only: Please Bring Your Own Flashlight
  • Arrive by 6:00 to familiarize yourself with numbered seating plan
  • Between 6:30-7:15 will assist audience members to locate seats and ensure that no food or drink is brought into the auditorium
  • During intermission will ensure that no food or beverage containers are brought back into the auditorium throughout intermission
  • No ticket purchase required as we will make sure you have a seat near the doors!
Drink Sales Table – 6:15 to 7:00, and during intermission
  • Put water bottles out
  • Set up table and cash box
  • Sell drinks before performances and during intermission
  • Help with cleanup as needed
  • Purchase a ticket if you want to see the show!
Memory Book Sales - 6:15 to 7:00, and during intermission
  • Take order for Memory Book sales
  • Return cashbox to Volunteer Coordinator or Cash Counter at the end of intermission
  • Purchase a ticket if you want to see the show!​
Cash Counter - After intermission to end of show 
  • Help count cash and fill in cash counting sheets
  • Ensure cashboxes have correct float (Thursday evening only)
  • Return cash envelops with cash counting sheets as well as cashboxes to Volunteer Coordinator
  • No ticket purchase required  as you will only catch the first half of the show
Clean Up Crew - End of show
  • Help clean up auditorium after show - take down signs, pick up garbage, etc.
  • Help bring supplies/bins to back storage room
  • Help with table and chair clean up in front hall
  • Ensure front hall is clean of garbage
  • Purchase a ticket if you want to see the show!

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